SMSZap offers flexible pricing options with bulk volume contracts or a pay-as-you-go account! Your base monthly fee includes a free US number, with the option to add additional US and international numbers. Toll-free numbers and short codes are available and recommended for high volume senders (25K+ SMS messages per month). If you have any more questions around pricing or volume delivery, please check out our FAQs below or contact us here.
An SMS message is always charged based on the country where it was received, not the country you are sending the message from. For instance, if you send a "Hello, world" message from US, Italian, and Australian based Zap numbers to the same mobile phone based in France, you will pay the same price for three SMS messages sent to France. NOTE: The same prices apply to messages sent from your Alphanumeric ID and to the messages received on your Zap number(s).
Yes. You can submit a ticket to SMSZap support and we will get in touch with you. When submitting a ticket, you can request to buy a new toll-free or short code number, or you can request to transfer your existing toll-free or short code number to SMSZap. Tickets are submitted within SMSZap here.
When you exceed 90% of your text volume purchased or have one month left in your contract (whichever comes first) you will receive communication from our team around either purchasing more texts or renewing your subscription with us.
We do! Our calculator accounts for high volume discounts to give you an estimate of cost. There are a few items we would like to understand before signing you up, so please contact sales here to discuss next steps!